04 Customer experiences
Good work travels by word of mouth.
Personal experiences shared on Platinum Plumbing’s public website. Each story belongs to the customer who told it.
Brad Williams great job!!!! Thank you everyone for your kind words! Platinum plumbing Back in October I had asked for plumber recommendations to replace the galvanized plumbing in our 1910 home. We had lots of companies and independent plumbers come over to provide quotes. This wasn’t a small job—everything was ripped out and the entire plumbing system was completely replaced. We ended up settling on Brad Williams with Platinum Plumbing and couldn’t have been happier! He was incredibly responsive during the planning process and didn’t try to upsell us like most every large company in town tried. He was here on time like he promised every single day and even came over the day after the holiday to finish a few things that he really didn’t need to. Things don’t always go to plan when renovating a 113 year old house and this man delivered! I had asked for the laundry to be moved out of my kitchen and into the basement and I’ll tell you, that was a feat in its own that others said was “too difficult” and it’s working perfectly along with everything else. Just looking at those new pipes throughout and how sleek they are makes us so, so happy. We don’t have to duck our heads down in the basement now to avoid nailing our foreheads on old pipes. He was trustworthy, honest, efficient, and quick for what he was left with. Keep him in mind for your plumbing needs…we’ll use him again and again.
I had a main leak. I had Platinum Plumbing (Brad Williams) do the work. He did the work as he said he would and charged me accordingly without adding to it. By far, the best, honest and most hard working plumber I have ever had. If you need plumbing work call Platinum Plumbing. I believe you will absolutely not be disappointed. And tell them that I recommend him. A good honest man
Good afternoon everyone. Just wanted to post about a plumber that has done work for me. Platinum Plumbing is fantastic! They do good work and they're very very reasonable. Brad and his wife are a one-man operation and they just do a great job. If you need plumbing, in my opinion, there's nobody else to call but Platinum Plumbing. They will do a fair and good job .
Brad is a rockstar, reliable, prompt, so if you need a plumber, Platinum Plumbing is who to call!!!
We heard about Brad from reviews on his FB and Cashmere pages. We have used his services on two different occasions. One was an emergency situation. He was prompt, knowledgeable, and did a thorough job. He stuck to his bid even though he had to add a bit to complete the job. We think his prices are fair. The description and write-up of his work were very detailed, which is nice for our recordkeeping. We highly recommend him and are glad to have found him.
Leaking pipe in our furnace room on a Saturday. Called Brad and he was here within 30 min! Great services and reasonable prices. Our first call for a plumber from now on. Thanks Brad!!
I am very happy with the service Brad provided. He was the most responsive plumber we have ever had, and he did a great job keeping us informed about the progress of fixing our water pressure problem. Our water pressure is normal again, and I will be calling Brad for any future plumbing problems.
Professional, good communication, trustworthy, quick work!
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